Payment Information


Which methods of payment do you offer?

Select your method of payment on the "Payment information" page when ordering.

  • Payment by bank card: You can pay for your purchases by bank card. Select this method of payment on the " Payment information " page and access the "Confirmation" page. Enter the number of your card, its expiry date and its security code, located on the back of your card.
  • Payment by Paypal: With PayPal your financial information is never communicated to PayPal encrypts and protects your card number once and for all. Pay online by simply indicating your email address and your password.
  • Payment by an email gift voucher: Enter the code of your gift voucher on the "Payment information" page or select your gift voucher directly in the drop-down menu and validate.

Is online payment secure?

  • Multisafepay purchases are guaranteed maximum security! Multisafepay takes Internet payment security very seriously. Your bank details are encrypted and sent to our server using the SSL protocol (Secure Socket Layer) and transferred to a totally secure environment in our bank, the CIC(a leading French bank). They are never stored.

How do I use my email gift voucher or money-off voucher?

  • 3 steps to using your gift voucher/money-off voucher when you place your next order:Make your selection and add to your shopping bag,Place your order,On the "Payment" page, enter your gift voucher/discount voucher in the special field.
  • If the amount of your gift voucher is less than the value of your purchase, you will need to complete payment using your bank card.
  • If the amount of your gift voucher is higher than the amount of your order, the balance is transferred to your gift voucher account. It will automatically be proposed during a future order on the "Payment" page

My promotion code is not working: what should I do?

  • Check the expiry date of your promotion code:
  • Money-off vouchers are valid for 1 month.
  • Gift vouchers are valid for 15 days.
    The code is also case sensitive and does not include spaces.
  • If your code works, a message is displayed to inform you that your voucher has been registered.
  • Codes may not be combined: if you have several codes, only one may be used with your order.

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